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Canon imageRunner C3170U ghosting

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Canon imageRunner C3170U ghosting by segfault (11/20/08 7:18 AM) reply + / -
I have a Canon imageRunner C3170U that is printing an offset ghost of the previous page. E.g., the ghost of page 7 will appear on page 8. It happens worse on long documents. With other copiers, I've read about cleaning the transfer wire on the drum, but I can't find any service information for this printer/copier. Any ideas? Thanks for your help.


Re: Canon imageRunner C3170U ghosting by segfault (11/20/08 7:20 AM) reply + / -
Also, the ghosting occurs whether or not you're using the duplexer, if that matters.


Re: Canon imageRunner C3170U ghosting by Anonymous (11/20/08 4:52 PM) reply + / -
Stop the copier when a paper is on the paper transport section
BEFORE the fuser. this will rule out the fuser unit as the culprit.

otherwise you will be looking at a transfer problem or lastly a drum unit.


Re: Canon imageRunner C3170U ghosting by segfault (11/21/08 8:27 AM) reply + / -
Stop by pressing the stop button, or some other way? Will the stop button shut off the fuser immediately?


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