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 | HP-9800 Deskjet Printer Lights ERROR by PattyHarless (3/6/07 9:21 AM) reply | + / - | HELP! My HP-9800 Deskjet is causing me MAJOR grief.
Immediately from powering it on (plugging it in) here is what it does.
1) The printer lights strobe from the left printer cartridge light, to the right printer cartridge light, then to the resume light & then to the power button light. This goes on for about 15 seconds (again lights left to right).
2) Then the printer heads goes all the way across to the left and then the right… then it ejects a black sheet of paper. (I noticed the printer head kinda slaps against both ends of the carriage (as if it doesn’t know where the end of the carriage is).
3) Then both left and right printer cartridge lights light up and stay on continuously & the resume and power lights blink back and fourth.
I tried to diagnose the lights this with HP's Help file but I don't see anything quite like this.
What I have done so far. Replaced both cartridges color (97) & black(96) with brand new ones. Looked for paper jam but nothing.
I can never connect to the printer since it never is available
Blown out the inside with compressed (air in a can).
I cannot get anything disgnostic through the USB port since it never goes online to the computer. (I assume because its some sort of hardware error).
Thinking back... This problem was at 1st intermittent and could be cleared by a reset. Now its all the time!
THanks so much for your time and help
Patty
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 | Re: HP-9800 Deskjet Printer Lights ERROR by Stephen  (edited 3/6/07 7:06 PM) reply | + / - | Service station stall. The service station is bound up or the timing disc is damaged or dirty, the sensor that detects the disc motion may be bad or dirty.
Left and right print cartridge lights.
The left print cartridge light indicates tri-color print cartridge status; the right print cartridge light indicates black or photo print cartridge status.
The print cartridge lights can be on or blinking in combination with the Power light and Resume light behaviors listed in this table.
On: Print cartridge is low on ink or out of ink. Replace the print cartridge soon. See Installing or replacing the print cartridges.
Blinking: Print cartridge is damaged, missing, or incompatible. Reinstall or replace the print cartridge. See Installing or replacing the print cartridges. If printing with a single print cartridge, ignore this light.
Printer lights cycle.
The printer lights cycle when the printer is reinitializing.
No action required.
Power light on.
Printer is turned on and idle.
No action required.
Power light blinks.
Printer is printing or processing a print job.
No action required.
Power light blinks twice, stays off, then repeats the pattern.
Printer is cancelling a print job.
No action required.
Power light on, Resume light blinks.
Check for one of the following conditions:
Printer is waiting for special media to dry. Press the Resume button if you do not want to wait. You can change the dry time in the printer driver. See Ink is smearing .
Printer is out of paper. Load paper and press the Resume button to continue the print job.
There is a media/banner size mismatch. Make sure the media/banner size selected in the printer driver matches the media/banner size loaded in the printer. To eject the media/banner, press the Resume button.
I/O stall. Make sure your system is running properly and the printer is properly connected to your system. Turn off the printer, and then turn it on again. Then resend the print job. To check the system, see the guidelines in Troubleshooting .
Power light off, Resume light blinks.
Paper motor stall.
Clear the jammed paper. See Clearing jams. After clearing the jam, press the Resume button to continue the print job.
If no paper jam exists, press the Resume button. If this does not work, turn off the printer, and then turn it on again. Then resend the print job.
Power and Resume lights blink together at same time.
Carriage stall.
If there is a paper jam, clear the jammed paper. See Clearing jams. After clearing the jam, press the Resume button to continue the print job.
If no paper jam exists, press the Resume button. If this does not work, turn off the printer, and then turn it on again. Then resend the print job.
Power and Resume lights blink, Left and right print cartridge lights on.
Service station stall.
Open the top cover and unplug the power cord. Wait for the Resume and Power lights to go off. Close the top cover and plug in the power cord. Wait for the printer to reinitialize and resend the print job.
All printer lights blink together.
Hardware error.
Make sure there is no paper jam in the printer. See Clearing jams.
If you cannot resume the print job, cancel the print job. Turn off the printer, turn it back on, and then try to print again. If the problem persists, turn off the printer and disconnect the cable from the printer. Reconnect the cable, turn on the printer, and then try to print again.
Power and Resume lights on.
Check for one of the following conditions:
Make sure the top cover is closed.
Make sure the rear access panel or duplex unit is correctly installed and locked into place.
Left print cartridge light on, Power light on.
Tri-color print cartridge is low on ink or out of ink.
Reinstall or replace the print cartridge. See Installing or replacing the print cartridges.
You can still print with one print cartridge. See Printing with a single print cartridge.
Right print cartridge light on, Power light on.
Black or photo print cartridge is low on ink or out of ink.
Reinstall or replace the print cartridge. See Installing or replacing the print cartridges.
You can still print with one print cartridge. See Printing with a single print cartridge.
Left and right print cartridge lights on, Power light on.
The left (tri-color) and right (black or photo) print cartridges are both low on ink or out of ink.
Reinstall or replace the print cartridges. See Installing or replacing the print cartridges.
Left print cartridge light blinks, Power light on.
Tri-color print cartridge is damaged or missing.
Reinstall the print cartridge. If the error persists, replace the print cartridge. See Installing or replacing the print cartridges.
You can still print with one print cartridge. See Printing with a single print cartridge.
Right print cartridge light blinks, Power light on.
Black or photo print cartridge is damaged or missing.
Reinstall the print cartridge. If the error persists, replace the print cartridge. See Installing or replacing the print cartridges.
You can still print with one print cartridge. See Printing with a single print cartridge.
Left and right print cartridge lights blink, Power light on.
The left (tri-color) and right (black or photo) print cartridges are both damaged or missing.
Reinstall the print cartridge. If the error persists, replace the print cartridge. See Installing or replacing the print cartridges.
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 | Re: HP-9800 Deskjet Printer Lights ERROR by Anonymous (4/11/08 6:28 PM) reply | + / - | Service Station Stall. What other options are there to correcting the problem? I have tried everything listed here and the HP website more than once. Please help.
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| Re: HP-9800 Deskjet Printer Lights ERROR by Bert (4/11/08 9:34 PM) reply | + / - | Remove and clean the service station. This entails removing the motor and soaking the service station in hot water to remove ink accumulation. Scrape out as much congealed ink as possible before soaking.
There is also a possibility that that the service station motor has failed.
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| Re: HP-9800 Deskjet Printer Lights ERROR by xxdadalogxx (4/20/08 4:44 PM) reply | + / - | HELP....i m having problem with my HP DESKJET 9800 whenever i put color ink it shows error while printng and wont print...and whenever i take that out and work with the black it prints fine and the left cartrage like stays blinking....so what could be the problem please help thanks...
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| Re: HP-9800 Deskjet Printer Lights ERROR by Bert (4/20/08 5:31 PM) reply | + / - | Clean the electrical contacts on the cartridges and carriage with a cotton swab and alcohol. If that fails to solve the problem the color cartridge may be defective.
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| Re: HP-9800 Deskjet Printer Lights ERROR by xxdadalogxx (4/23/08 11:00 PM) reply | + / - | it still wont work...i tried that to...it still showin error and wont print...
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| Re: HP-9800 Deskjet Printer Lights ERROR by xxdadalogxx (4/23/08 11:08 PM) reply | + / - | well it was saying error before but now its saying printing but wont print...
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 | Re: HP-9800 Deskjet Printer ERROR by Graylad (5/22/08 12:07 AM) reply | + / - | Help - can anyone tell me what is wrong . When I print colour with my 9800 it starts off ok and then fades to pink. I have changed the cartridges, cleaned the head etc. Also before it started doing this it started printing thick black lines - would appreciate any advice thanks
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| Re: HP-9800 Deskjet Printer Lights ERROR by LadyMoMo (9/12/08 5:06 PM) reply | + / - | Help! I have a carriage and paper jam message showing up on my HP 9800. Any suggestions on what to do to fix this?
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| Re: Re: HP-9800 Deskjet Printer ERROR by Anonymous (11/20/08 8:33 AM) reply | + / - | Same problem...we have purchased three HP 9800 printers...each one has stopped printing correctly.... image is printed beautifully to start then degrades/fades...usually to pink tones...have tried all tips I have seen to no avail... new cardridges, calibrate, clean heads, alcohol and q-tips....on and on have you learned anything new?
Thanks!
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