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 | Epson Aculaser c8600 service error by sarah (10/13/04 3:28 AM) reply | +1 + / - | can anyone help me please...
i have an error message "service req e520" and it wont let me do anything! it seems to have disabled the control panel.
is there anyway of clearing this message?
thanks
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 | Re: Epson Aculaser c8600 service error by simo63 (1/10/05 2:52 AM) reply | +1 + / - | Hello,
can anyone help me please...
i have an error message "service req e526" and it wont let me do anything! it seems to have disabled the control panel.
is there anyway of clearing this message?
thanks
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| Re: Epson Aculaser c8600 service error by Anonymous (3/7/05 12:20 AM) reply | + / - | Sensor Problem
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| Re: Epson Aculaser c8600 service error by Denny Conway (3/8/05 3:48 PM) reply | + / - | simo63: I'm sorry, but I am not trained on, or even framiliar with your Epson AcuLaser Color 8600 Laser Printer. I can tell you that a Engine Service Error Code #E526, stands for a "SOILED ADC SENSOR". ADC stands for "Automatic Density Control" [sensor]. Hopefully, you will have your printers "User's Manual/Owner's Manual" and it will show you exactly where that ADC Sensor is located, because I do not know. I think its a removable board, that probably slides in and out, somewhere near the upper right section on the inside of the front of the printer. If you use the round knob [on the inside of the printer, near the center] as the center of a clock, then I would guess that the sensor board assembly would be around the one-o-clock to the two-o-clock position, but really don't know for sure...Basically if there are any parts of wrong specifications used, improper mounting, damage, distortion, dirt, or adherence of any foreign material, that can cause that particular error code. Hopefully the ADC Sensor is just dirty and needs cleaned. The major parts that need to be checked, are the "ADC Sensor Assembly", the "Main Harness Assembly" and the "MCU Printed Circuit Board". Not much else I can tell you, other than to clean or replace the relevant part. I'm sorry, but thats all I can really tell you...Good Luck! Denny Conway
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| Re: Re: Epson Aculaser c8600 service error by ROVER6000 (edited 11/21/05 8:35 AM) reply | + / - | I HAD THE SAME PROBLEM-Error Code #E526.COULD YOU TELL ME YOU MAIL.THEN I WILL SEND THE PICTURES AND SHOW ME WHERE IS THE Automatic Density Control
APPRECIATE
KEN
TAIWAN
rover66@ms77.hinet.net
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| Re: Epson Aculaser c8600 service error by Anonymous (12/20/05 3:28 AM) reply | +1 + / - | i have service req.E520 on C8600.what is the problem and solution?
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| Re: Epson Aculaser c8600 service error by Anonymous (12/20/05 8:08 AM) reply | + / - | E520 is a problem with the 2nd btr cam assy. This is usually solved by replacing either the 2nd btr assy or the 2nd btr cam clutch.
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| Re: Re: Re: Epson Aculaser c8600 service error by Anonymous (2/2/06 12:38 AM) reply | + / - | i have the same problem, could you send me this pictures ?
thanks
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 | Re: Epson Aculaser c8600 service error by iero (2/6/06 2:59 AM) reply | + / - | i have service req.E532 on C8600.what is the problem and solution?
Where can i read about all errors this model?
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| Re: Epson Aculaser c8600 service error by iero (2/6/06 3:15 AM) reply | + / - | i have service req.E532 on C8600.what is the problem and solution? Where can i read about all ERRORS this model.
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| Re: Epson Aculaser c8600 service error by Anonymous (2/6/06 2:43 PM) reply | + / - | E532 can be caused by many different parts of the printer mechanism. Best to get a tech to look at it for you if you can.
Paul
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| Epson Aculaser c8600 service error E520 by iero (3/14/06 10:32 AM) reply | + / - | What can i do with service error e520? I'm disassembly 2BTR unit, clear his but E520. I dont known what can i do? (bad english. sorry /from ru/)
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| Re: Epson Aculaser c8600 service error by Bossman (3/29/06 10:16 AM) reply | + / - | I have error message E532 can away tell me what the problem is and how to fix. Also I am looking for a Epson engineer in the Merseyside area to look after my machine any one out there
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 | Re: Epson Aculaser c8600 service error by Soozie (4/18/06 7:03 AM) reply | + / - | E532 error means there's a drain on one of the several motors within the printer. Reseat all the consumables within printer (especially the waste toner)and the paper tray the error clears. If the error doesn't clear then you have a real hardware fault and the job of changing each motor until you get the right one. This particular printer has a problem with waste toner. The toner seems to clog up and be the main cause of this error - you may find this occurs after the printer has been sat idle for sometime i.e. after a weekend. Once this particular printer starts giving this message its best to run through this routine each morning... open the front cover, unlock the two lockovers, pull out the consuambles about half way and then slam them back in - hard enough to loosen the toner but not hard enough to break the printer. Switch it on and it should remain error free all day.
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| Re: Epson Aculaser c8600 service error by Ianc (6/10/06 2:31 PM) reply | + / - | I have a service req D1100 I cant find what it is can anyone help
thanks
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| Re: Epson Aculaser c8600 service error by Anonymous (6/10/06 3:30 PM) reply | + / - | There is not a D1100, so probably a C1100, which is 'ROM checksum error'. The mainboard has probably failed and would need to be replaced.
Paul
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| Re: Epson Aculaser c8600 service error by Anonymous (6/22/06 7:49 AM) reply | + / - | e532 is 1 of several problems with these lasers, epson do not have any idea which 1 it is.. i work in directly for epson..
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| Re: Epson Aculaser c8600 service error by dg13009 (8/24/06 10:43 AM) reply | + / - | i have service req.E546 on C8600.what is the problem and solution?
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| Re: Epson Aculaser c8600 service error by Paul-UK (8/24/06 10:56 AM) reply | + / - | E546 is duplex unit motor error. remove and reinstall the duplex, if that does not work, the duplex would probably have to be replaced.
Paul
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| Re: Epson Aculaser c8600 service error by ah2k4 (10/6/06 3:26 AM) reply | + / - | Hi i work for a printing business but we cant print because the printer would rather tell us these messages:
Service Required:
C0305
C0304
D1020-
C0302
D0305-
C0303
If anyone knows what these mean and can help me and the business get back to work, i would be very thankful.
I look forward to the replies.
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| Re: Epson Aculaser c8600 service error by Paul-UK (10/6/06 3:55 AM) reply | + / - | They are all mainboard related errors. Looks like you will have to have the mainboard replaced in order to get it working again.
Paul
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 | Epson Aculaser c8500 service error by najib  (10/12/06 9:25 PM) reply | + / - | please anyone help me,
Epson Aculaser c8500 service error "Service Req E520"
what is the solution,how to solve it ,someone said that is because of the 2btr assembly,is it true.before this denny convey said is because of the fuser assmbly,i already checkand service the fuser but the error massage is still there.
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| Re: Re: Epson Aculaser c8600 service error by Anonymous (10/13/06 1:46 AM) reply | + / - | service req D1020 = memory error
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| Re: Epson Aculaser c8500 service error by Anonymous (10/13/06 1:56 AM) reply | + / - | Hello,
E520 is indeed an error of the 2nd BTR (2nd rollers of transfer)
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| Re: Epson Aculaser c1100 service error by Mato (1/3/07 6:29 AM) reply | +1 + / - | When i turn it ON it starts testing RAM and the status is OK. Then Self Test, blinking for some seconds. Then Warming UP with mechanical movements inside the printer. Then REady for a very few seconds then SERVICE REQ E511. And it hangs right there!
Please help.
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| Re: Epson Aculaser c8600 service error by randomjohnny (1/22/07 9:49 AM) reply | + / - | Hey my printer keeps giving me the messaeg 'service Req e531' i have found out this has something to do witht he PR motor but all epson could tell me it was to the rear, can anyone tell me which motor this name refers to. Please help me i need that printer for work
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| Re: Epson Aculaser c1100 service error by ishaq` (4/30/07 11:38 AM) reply | +1 + / - | has a service req of E 511 what to do
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| Re: Re: Epson Aculaser c1100 service error by Anonymous (5/31/07 10:28 AM) reply | + / - | You need a replacement photoconductor
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| Re: Epson Aculaser c8600 service error by Karlg (6/15/07 4:32 AM) reply | + / - | Anyone got any leads on an E547 error?
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| Re: Re: Epson Aculaser c8600 service error by Anonymous (6/18/07 4:33 AM) reply | + / - | E547 - Optional Cassette Unit Feeder Motor Error.
Refer to the instruction manual for the relevant optional unit.
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| Re: Re: Epson Aculaser c8600 service error by Anonymous (6/18/07 4:42 AM) reply | -1 + / - | The P/R Motor is the largest of the removable units. It is fastened with 6 black screws (black, with collar, 12mm long). You need to remove the transfer high assembly also (accessible from front of machine) before removing this.
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| Epson Aculaser c1100 service error by CLS (6/25/07 1:28 AM) reply | + / - | The error message on my printer says 'service req E520'. Is this the same as on the c8600 (i.e. a problem with the 2nd btr cam assy). If so, could anyone explain exactly what I need to do in laymans terms? Thanks
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| Re: Re: Epson Aculaser c1100 service error by Anonymous (9/11/07 7:13 AM) reply | + / - | Me too - it has only printed about 10 sheets of paper so far in its life! Has laid idle for a while - maybe that is the problem as above.
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| Re: Re: Epson Aculaser c1100 service error by Anonymous (9/13/07 3:29 AM) reply | +1 + / - | E511 error on my C1100n
My new printer had this. To fix it I pulled out the photoconductor on the top and gently wiped off the toner on the roller (this may not have been the problem) but then after replacing it I turned on the printer while holding down the dustbin button for quite a while. When I released it everything was normal!
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| Re: Epson Aculaser c8600 service error by brian00ze (edited 9/13/07 6:11 AM) reply | + / - | We have a C8600 with E532
I can buy the motors but Epson told me that the printer needs to be calibrated after. I this true and if so can I do this myself.
Thanks
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| Re: Epson Aculaser c8600 service error by Bossman (9/13/07 7:56 AM) reply | + / - | I have found out that the problems I have experienced with my 8600 are down to the fact that I was sold the machine as a business card printer able to run 300gms card. It did for about 6 months great I tought I got loads of business doing short runs. Then after about 6 month it made I got the error message E32 at this time it was under a maintance contract and they duly came out and fixed it. How ever it turned out th fix only lasted abot 10-12 weeks and again the same error message came up. to cut along story short they fixed my printer appprox 6-8 time also the printer that was returned to me was not my original one twice I drove from Liverpool to they premises to have my printer fixed. Then one day out of the blue I recived a letter telling me to cancel my direct debit for the maintance contract as they where no longer supplying and maintaining the 8600. I contacted Epson direct to try and get the printer fixed and a new maintance contract. One of the first questions thy asked me was what weight was I running through the printer I had been using a 280gsm coated card. Straight away they said that they would not touch it as I have exceeded that manufacturers specification weight which was 260gsm. I know have a printer that dose not work and I cannot get repaired. I have 2 more years on my lease at £243.00 per month. The lease company are not interested in my problems they just want the money. On talking to some engineers it turns out because I have been putting card hevery than the manufacturers spect it puts a strain on the PR motor and other parts so every time it is fixed it is only a matter of time before it fails again does anybody have any advice for me. I now feel that I was misled and the printer was not relly up to the job that they sold it to me for. At the moment I am looking a paying over £2,000 for the nxt 2 yeras for a broken printer. Please Please help me
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| Re: Re: Epson Aculaser c8600 service error by Anonymous (11/15/07 1:32 PM) reply | + / - | Had the same problem, bought the machine to do short run business card jobs but ended up like you.
Nevertheless someone recomended a Chinese engineer who seem to be a specialist in these printers and fixed the problem. initally Epson was charging me £360 callout + labour but i ended up paying the Chinese guy £70.
He speaks little english but knows his stuff.
Contact Engineer Bo 07904470183 is based in London.
William - London
The Promota
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| Re: Epson Aculaser c1100 service error by Hassan Baghery (11/21/07 11:55 AM) reply | + / - | Nach dem Papierstau beseitigen und zusammenbau Gerät zeigt E526 und und erst nachdem ersten ausdruck
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| Re: Re: Re: Epson Aculaser c1100 service error by Anonymous (11/22/07 1:59 AM) reply | + / - | More info on E511 error message. After talking to Epson. This is a photoconductor error and in my case was due to the black rubber conveyor belt inside the photoconductor moving over to the right too much. (Can be seen on top where 4 arrows are pointing to it - should be central on the rollers). If the photoconductor unit (a consumable) is under 3 months old they will replace it otherwise you will have to try to push the conveyor belt along to the left while turning the rollers - hard work and it may just go back to the wrong position again when put into the printer - due to crooked rollers - Epson manufacturing fault. You can also unscrew the panel covering the conveyor belt to make it more accessible. Turn the unit upside down. Have the blue roller away from you. The large black cover runs from you to the blue roller. First at the end nearest to you on each side you will see a knob. Pull these towards you to release your end. Raise A LITTLE and you will see where it pivots near the blue roller. The two indented screws either side need to be unscrewed and the whole cover will come off. Pull the rubber over as much as you can to the centre while running it over the rollers. Good luck!!!!!!!!!!
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| Re: Re: Epson Aculaser c1100 service error by Anonymous (11/22/07 2:04 AM) reply | + / - | see my latest reply
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| Re: Epson Aculaser c8600 service error by Anonymous (12/17/07 2:40 PM) reply | + / - | Did you by any chance buy your Epson from a firm called DTP, if you did please contact me.
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| Re: Re: Epson Aculaser c8600 service error by Anonymous (12/17/07 2:42 PM) reply | + / - | Did you by any chance buy your Epson from a firm called DTP, if you did please contact me
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| Re: Re: Epson Aculaser c8600 service error by Anonymous (12/17/07 2:44 PM) reply | + / - | Did you by any chance buy your Epson from a firm called DTP, if you did please contact me
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| Re: Epson Aculaser c8600 service error E520 by Anonymous (12/17/07 2:47 PM) reply | + / - | Did you by any chance buy your Epson from a firm called DTP, if you did please contact me
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| Re: Re: Epson Aculaser c8600 service error by Anonymous (12/17/07 2:49 PM) reply | + / - | Did you by any chance buy your Epson from a firm called DTP, if you did please contact me
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| Re: Service Req E511 by Thang (1/9/08 11:20 PM) reply | + / - | Please anyone help me,
Epson LP-8800C service error "Service Req E511"
Thanhs
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| Re: Epson Aculaser c8600 service error by Anonymous (1/10/08 5:16 AM) reply | + / - | I had this error on my c1100
More info on E511 error message. After talking to Epson. This is a photoconductor error and in my case was due to the black rubber conveyor belt inside the photoconductor moving over to the right too much. (Can be seen on top where 4 arrows are pointing to it - should be central on the rollers). If the photoconductor unit (a consumable) is under 3 months old they will replace it otherwise you will have to try to push the conveyor belt along to the left while turning the rollers - hard work and it may just go back to the wrong position again when put into the printer - due to crooked rollers - Epson manufacturing fault. You can also unscrew the panel covering the conveyor belt to make it more accessible. Turn the unit upside down. Have the blue roller away from you. The large black cover runs from you to the blue roller. First at the end nearest to you on each side you will see a knob. Pull these towards you to release your end. Raise A LITTLE and you will see where it pivots near the blue roller. The two indented screws either side need to be unscrewed and the whole cover will come off. Pull the rubber over as much as you can to the centre while running it over the rollers. Good luck!!!!!!!!!!
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| Re: Re: Epson Aculaser c8600 service error by Anonymous (1/25/08 5:09 AM) reply | + / - | Having already replaced one photoconductor unit for my Epson C1100 which is less than 2 years old, I decided to look online for information regarding Error code E511.
Thank you so much for the information you gave regarding this, since having followed your instructions to the letter I have sucessfully saved myself a further £160 roughly for 10 minutes work. I just feel rather stupid and annoyed having replaced, what was probably a totally useful photoconductor last time.
This must surely be a known of manufacturing error by Epson for this unit and feel extremely disappointed not to mention thoroughly ripped off, that the technical guy I spoke to at Epson didn't tell me how to fix it. So much for their customer service! Anyway thanks once again.
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| Re: Epson Aculaser c8600 service error by Angus Ryall (2/27/08 7:30 AM) reply | + / - | Just had a 532 error fixed by the Chinese engineer Bo Wen in Deptford, London, great work and very cheap, call him on 07904470183.
Angus Ryall
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| Re: Re: Epson Aculaser c8600 service error by jibit44 (2/27/08 6:02 PM) reply | + / - | ok,i already solve the problem by replace new fuser assambly, thank you.
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| Re: Re: Epson Aculaser c8600 service error by GXP (2/28/08 8:00 AM) reply | + / - | had same problem,an engineer solved this problem for me,he has 10 years experience on repairing industry,he is a chinese man and does speak English ,He is based in London .contact details,
Bo Wen 07904470183 email. warmbo61@hotmail.com
Hassan
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| Re: Re: Service Req E511 by jbb (3/5/08 9:06 AM) reply | + / - | Epson Service told me that a sensor or a reflector may be dirty from toner. Remove photoconductor. The sensor is below the photoconductor on the left front of the C1100 printer. Clean with cloth. The reflector is on the rubber transport band on the underside of the photoconductor. With thumbs turn the blue roller at the rubber edges until reflector appears on the transport band. Clean with cloth. Good luck! Didn't work for me - still get E511.
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| Re: Epson Aculaser c8600 service error by Anonymous (3/25/08 4:12 AM) reply | + / - | error e510
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| Re: Epson Aculaser c8600 service error by Anonymous (5/2/08 5:20 AM) reply | + / - | i have an E527 error
what dasit mean?
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 | Re: Epson Aculaser c8600 service error by nbj (5/28/08 5:12 AM) reply | + / - | EPSON ACULASER C1100 sucks!!
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| Re: Epson Aculaser c8600 service error by Anonymous (6/9/08 4:03 AM) reply | + / - | HI we have a C1100 witha 510 service error any ideas ?
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| Re: Epson Aculaser c8600 service error by Anonymous (7/2/08 11:07 AM) reply | + / - | error message E532
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| Re: Re: Epson Aculaser c8600 service error by not needed (9/2/08 5:53 AM) reply | + / - | 510 - ROS motor failure
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| Re: Epson Aculaser c8600 service error by Pronto digital imagi (9/24/08 9:54 AM) reply | + / - | Please my Epson C8600 printer develop a problem. it is showing required service C1700.
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| Re: Epson Service Req 511 by Matb (9/29/08 5:51 AM) reply | + / - | This is what Epson sent me on this error:
This error E511 is unusual, however I have experienced it before. It is caused by the Transfer belt within the Photoconductor unit not being detected.
I would advise removing the Photoconductor Unit (PCU) and cleaning the metal bar within the printer from where you remove the PCU.
Then, if you look on the under side of the PCU, on one side you should see a gap into the unit, next to which should be two small gray pieces of foam. If you now rotate the blue roller, please avoid touching the centre of the roller. As you turn it, keep an eye on the hole by the foam pieces, looking out for a small metal square to come into view. Please clean this also.
Finally, looking at the PCU top down. There are a row of arrows. Please hold this unit so the arrows face you. You should be able to see a wide section of the belt exposed. This belt should be central to the rollers. You should be able to move this belt across to the centre if it is not already.
I would hope after reseating the PCU and cycling the power on the printer this would clear the error.
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| Re: Re: Epson Aculaser c8600 service error by Anonymous (10/18/08 9:18 AM) reply | + / - | my epson c8600 printer got E532 problem n I found the engineer Bo Wen from website,I sent email to tell him the problem and he told me how to repair,finally we solved the problem by email sending, but I paid him for labour of writting email and I think it's worth to do because this printer is very expensive. contact engineer Bo Wen: warmbo61@hotmail.com or 07904470183
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| Re: Re: Re: Epson Aculaser c8600 service error by Anonymous (10/18/08 11:42 AM) reply | + / - | Hi Bo. Nice try.
This is fix your own printer. If I wanted to pay you, I might as well get a proper Epson engineer on the case.
In any case, Epson does free livechat support, so no one needs your services.
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| Re: Epson Aculaser c1100 service error E511 by scotc (10/24/08 10:23 AM) reply | + / - | I note on this post we are speaking about several different printers. I respond to posts about the C1100.
The E511 service error on boot up is due to the small silver square on the transfer belt not being seen by the sensor.
Open the printer's top, remove the Photo Conductor Unit (PCU). The sensor is on the left hand side of the printer innards and is a little glassy black oblong. Clean it of toner.
The problem is MORE likely to be the silver square on the belt.
Rotate the belt till you see the square.
NOW HERE'S THE EXPERT FIX. You can REPLACE this square if it has worn out.
Cut a square of tinfoil, glue it on, preferably stretched over the rollers so that the square cannot be any tighter than this as it goes around.
The new square does NOT need to be on top of the old, you can place it further around the belt.
Epson should be flamed for this PCU device which is a beartrap. It's not fit for purpose and wears out BEFORE the advertised number of pages. Vote with your wallet.
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| Re: Re: Re: Epson Aculaser c8600 service error by Anonymous (11/20/08 9:32 AM) reply | + / - | EPSON ACCULASER C8600 FROM DTP
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